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Reviews

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HardTop Hotel
Excellent
5.0
Based on 672 reviews
These guys were great. Went out of there way to fit us in at end of a long day and went and purchased screws I was missing. This concept is perfect for our situation living in a townhouse with no garage or storage. It’s our first year with a soft top and they did a great job of putting it on in the rain with a tent to keep our jeep dry. Would recommend them 10 out of 10 times.
I heard about this company from a stranger (a fellow Jeep owner) in the park wing of a hardware store. You know how Jeep owners like to share Jeep stories. When I got home I looked them up and thought how brilliant of an idea this is (I wish I thought of it). Setting up my appointment was easy online. The communication was excellent. I brought my Jeep to their physical location in Tewksbury for the change over. Both of the owners and their staff were so friendly and helpful. Being a new Jeep owner I was able to get a tutorial on how to work my soft top along with the do’s and dont’s and tips to make it easy. I have a garage but don’t have the space to store my hardtop so this is extremely convenient and hassle free. I definitely recommend to all Jeep owners.
Great job as always
The staff were extremely friendly and helpful. Whole thing took 15 minutes
This is our 3nd year using HardTop Hotel. This is an amazing service for Jeep owners! Great communication, scheduling, quick and easy pick up! The entire process is smooth and streamlined.
HardTop Hotel is such a time saver for us Jeep owners with limited storage space. HardTop can remove a soft top and install a hard top and vice versa in the matter of 10-15 minutes. Totally worth it! Love the service - the guys are always so friendly and accommodating.
Great job… will definitely use again next year.
I’ve been using hardtop hotel for years. They are always efficient & kind. Excellent at communication. Every crew member I’ve dealt with has been very professional.
Great experience! Would highly recommend
I'd give 10-100 stars if I could. Great experience all around! HardTop Hotel is awesome 👌
Great and fast service! Highly recommend!!
awesom
Once again, Great customer service and very fast appointment. My Jeeptops were switched in just over 15 minutes.
Hardtop hotel works really well with you as they communicate and are very prompt and reasonable. I have no complaints as I am a new Jeep owner and all of it was so new to me.
The guys came through and swapped out my hardtop within 30 minutes. Came back at the end of the season and did the swap quickly again. Super friendly and professional!
Thanks Colin and the team at HTH for great support and service, reminding me of the full value of their storage and service. They simply make things easy and efficient.
Very professional, showed up right on time. I have used HardTop Hotel 4 or 5 times. Very satisfied! Highly recommend!
Great service! - Quick, efficient, these guys know Jeeps!
Great service. Quick and easy!
Great service from scheduling to install at a fair cost.Will book with them again.
Quick and straightforward swap from my Softtop to my Hardtop. Everything all done effectively and efficiently! Thank you for your ongoing Service!
i don't have the capability to switch out the tops - so glad i found them!
Always On time. Professional. Switched tops in under 30 minutes. Great company to deal with.
Thank you!
Fantastic! Quick and easy. Great service.
So fast, convenient and super friendly!
Always professional and timely. It is one of the best things that I do for my Jeep!!
They did a great job of removing, storing and re-installing my hard top
Really helpful crew. Fast removal. Friendly service.
The installation team was right on time. Communicated well, did a great job handling my soft top & hardtop. Couldn’t have gone better. Great service. See you in the spring.
While I was not at home when my soft-top was switched for the hard top, everything was done to my satisfaction. The guys arrived on time, and made the swap quickly. The soft-top and parts were placed neatly at the garage entrance, and the hardtop was securily attached as was the wiper and rear defroster harness. The top looks clean and well take care of. Good job all around.
Amazing reliable service as always!
This is out 2nd year booking the HARDTOP Hotel and was still seamless as ever and especially since I wasn't going to be home. I was missing a part they called and asked if wanted replaced and that was done and also bagged and put my freedom top panels away in my shed. Booked appt--communication of arrival time--friendly workers--speed and efficient. Thank you again
Great quick service very friendly
Great service! The team arrived right on time, and were finished within just a few minutes.
Rented a soft top from them the came out took my hard too and installed the rentalUPDATE:9/14/23Had them come to my workplace to swap the hard top back on was quick and easyUPDATE 9/17/24Second season i have used them for rental and storage great guys there!
Amazing and fast! Had my tops swapped within 15 minutes and I was on my way!
This was my first experience doing this and it was great from start to finish. Nick and James were great and showed me everything that I needed to now. Highly recommended!10/31/23All I can say is this is a great business with great employees! The guys today were awesome! My bad for not remembering there names.3/25/24Another great job! Really a great business and employees.9/16/24Had to switch tops a little early this year due to a paint recall. You were more than accommodating and once again top notch service!!!! See you in the spring! PS I didn’t catch the guys names today but they were awesome!!
Excellent service. You guys just need some signage on your new location!
would recommend this service to any jeep owner who does not have the space to store their hard top and needs the help to place their soft top in a safe place before it blows the top right off your passenger!!

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63 Middlesex Street, Suite 16
North Chelmsford, MA 01863

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(617) 766-0387

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