Reviews

Quick easy fun!!!

So happy that I found Hard Top Hotel to change out my Bronco’s hard top to its soft top. They team arrived at my home exactly on time, were friendly, and completed the job in less than thirty minutes!!

So… I had to go to the place three times…that wasn’t their fault. The first time I went I had bought a soft top on marketplace and it was the completely wrong soft top. The people that work there were so so so kind. They told me that I needed a different soft top and I went on my way and found the correct soft top. I came back a second time with the correct soft top and was told that I didn’t have the hardware that you need to connect the soft top to. So then I went back to the person that I bought the soft top from and understood that when you purchase a soft top vehicle from Ford, it comes with a necessary hardware that you need to install the soft top. If you buy a vehicle that only has the hard top. It does not come with a hard top hardware that you need to be able to install a soft top. So I was lucky enough to purchase my soft top from kind people who also didn’t understand how the process works and they were able to take the hardware off of their vehicle and give it to me the prior day. I went back for the third time and success. It all worked out great. However, I would love to be able to create a checklist of what is needed to install these soft tops because it’s very confusing.

On time, friendly and efficient. Removed Bronco hardtop and installed soft top without any issues. Great company!

On time and did a terrific job!

Quick, easy, pleasant guys did the work

Quick, skilled, excellent job.

The guys were great. I am a new Jeep owner and they came, were very professional and explained how to use my softtop. From a first time doing this, I thought the service level was excellent!

The guys were great, fast, efficient and friendly. The text notifications were very helpful.
This is a great company, great communication, I highly recommend them to all jeep owners.

Easy in, easy out. A pleasure to work with these folks.

Arrived on time, staff were super friendly and did a great job! Will be using them all the time!

Always great! Fast, friendly, convenient! Love these guys!

Super quick swap out in my driveway, team was courteous and professional, treating the vehicle with great care. Will post a follow up review when I get the hardtop back in the fall.

Friendly, efficient! They always do a great job. It is a great service.

Phenomenal experience - in and out in 30 minutes and took extra time to show me how to maneuver the soft top! Appreciate it!

Professional and proficient, save my back and save me from some headaches. Highly recommended.

Overall great experience from start to finish. The crew was on time and finished the change over in like 20 minutes or less. James and his colleague walked me through the soft top operation and could not have been nicer. Five stars all the way.

Guys were friendly and very quick/efficient.

Great service and price! Just needed hard top removed and put in my shed and soft top put on and the guys were on time and very nice and did a great job!!! Will be using them in the fall to change back to the hardtop!

Great customer service!

They are always on time and do a great job!!

Early, fast and professional! Great job as always!

Quick and easy process saves me so much time! They are done in 20 min! The crew is very nice and communication is exceptional.

Great service. On time and fast. Great reminders. Worth the price!

The guys at Hardtop Hotel make it so easy and are always friendly and professional. I highly recommend them!

Staff are very friendly and super quick at swapping the tops!

Year 2…. And still I cannot begin to say enough great things… quick, efficient, courteous, and just plain great. The whole booking process to get the hardtop back on was seamless. Team arrived within appointment window and were in contact morning off- done meaning soft top off, all surrounds, hardtop and freedom panels put back on and pulling away within 13 mins.

Quick and easy process - in and out in 20 minutes. The service people were exceptional even escorting me to the waiting room. Love the fact that they store the hard top for the summer.

The staff were very friendly and professional. They were able to put on my soft top without any issues…looks great! Thank you!

Just switched over to the hard top. The guys were great! Such a nice experience.

Hardtop hotel works really well with you as they communicate and are very prompt and reasonable. I have no complaints as I am a new Jeep owner and all of it was so new to me.

Quick and efficient! Great service as well!

Great job - thx!

Part4-I’ll make this my last, because I’m just saying the same thing over and over. Another great experience with Hardtop. They’ve been consistently on time, courteous and so darn fast. It’s truly the best money you can spend as a cheap owner, saves so much time and aggravation + the storage if you’re short on space is amazing.
Part3- Another great experience!
Part 2- Yup, best money I've spent in a while. The change from soft to hard top took 13 minutes and they were even an hour early! Got the correct top back (one of my worries) and the guys were super nice and efficient. I'll be coming back next year for sure!
Part 1- This is my first experience with HardTop Hotel. I will write a second review when my HardTop is returned from storage in the fall. That said, this was maybe the best money I spent all year. The guys showed up within the 1 hour window that I was given via text on the day prior. Both men were polite, courteous, and a pleasure to work with. Between removal of the hard top into their truck and putting on the soft top and windows, they were at my place for 19 minutes. It was awesome. If it's that easy in the fall and my top is stored well, I will no doubt give them a second 5 stars!

Great quick service. So convenient!

I wish I started using this service years ago. All the frustration of changing tops are gone.

Two guys came a little early - Great! They introduced themselves and got right to work while engaging in light conversation! Very nice, polite, and efficient ! Received confirmation email of payment shortly after they left. Great to do business with this company!
Thanks,
Dianne R. Kelly

Awesome job as always!